Shipping and Delivery
When can I expect to receive my order?
Handling : BOD Support is sold across multiple platforms such as bodsupport.com, Amazon and Walmart. Refer to the platform for shipping and handling times. Bodsupport.com handling time is 1-2 business days, unless otherwise noted. Tracking details will be emailed to you once your order has shipped.
Shipping : BOD Support is sold across multiple platforms such as bodsupport.com, Amazon and Walmart. Refer to the platform for shipping and handling times. BODSupport.com orders can be expected to arrive between 3-5 business days from the date of purchase.
In light of COVID-19 and for the safety of our customers and employees, we’ve made necessary changes to our receiving processes and inventory operations that have resulted in limited availability of some popular items. We’re doing everything in our power to avoid these shortages, we apologize for this inconvenience. Be mindful of the shipping carriers delays.
Can I change the shipping address once the order has been placed?
If the order hasn't shipped yet, we can still change the address for you. Changing order information will delay the shipment.
Does Free Shipping apply to all orders?
Free shipping applies only to orders shipped within the contiguous United States and that are marked so.
Damage in Delivery: If there is damage to the package, the product, or if merchandise is missing, please keep the original shipping carton and contact us as soon as possible:
- Take pictures of all damage (outside box, inside and the product itself), or missing item.
- Email the pictures and your order number to firstname.lastname@example.org.
I received my tracking details, but it doesn’t show any movement, what should I do? If it has been more than two days since your order has shipped and movement is not reflected on the shipper’s website or it has been more than 48 hours since the last tracking update, please contact us at email@example.com for further assistance.
What should I do if the tracking website states my package was delivered, but I never received it? We are so sorry for the trouble! We always recommend checking around your property or with neighbors to ensure your package was not misplaced. If after checking in you were unable to recover your packages, please contact us at firstname.lastname@example.org